Facility managers have dedicated nearly two-and-a-half years to ensuring their buildings are optimized to provide a safe space for guests. And this is especially true in the restroom, where a guest’s experience can leave a lasting impression on their perception of an entire building. In fact, according to a survey by Zogby International, 55% of consumers are unlikely to return to a business after a bad restroom experience.
That’s why some of the latest commercial restroom trends have been created with hand hygiene, technology, and sustainability top of mind to enhance both the guest and facility maintenance experience. Sloan discusses these trends in its latest podcast, where Jeff Gilmore, Sloan Vice President of Strategic Accounts, is joined by Matt Muscella, Vice President of Operations at ASM Global, the world’s leading venue management company.